Question 1

Pickup + Delivery | How to install the app

Accepted Answer

| Installing Store Pickup+Delivery is an easy two-minute task. All you need to do is follow the steps mentioned below. If you have issues following any of the below-mentioned steps, or you need our help with installing the app, please email us at support@thecreativer.com and our team will help you as soon as possible.

Step 1 Go to Apps -> Store PickUp + Delivery -> click Install Install Pickup + Delivery App

Choose and activate the plan suitable for your business | you have a 14-days free trial period for all available plans.

Step 2 After the plan activation, a new screen will be displayed to:

Inform when the free trial period is ending - please be aware that after the trial period ends, the monthly subscription is automatically activated;
Ask to Approve the subscription;

Store Pickup+Delivery - approve subscription Step 3 - Go through the initial installation tutorial

Setup Pickup -> Customize Pickup Rate Name
**Setup Delivery -> Customize Rate

Question 2

Pickup | Main Settings

Accepted Answer

|| The Settings category enables you to control how customers schedule and manage their in-store pickup orders for all your locations. In this article, we’ll walk you through the following (use the links below to jump to a specific topic):

Enable a date picker and set blackout dates for store pickup;
Add mandatory for pickup collections;
Exclude collections or products;
Overriding products;
Adding a discount code for store pickup;
Using the extra fields for store pickup;
Using tags for store pickup orders;

Access Pickup Settings

You can access the global pickup settings by accessing the App Navigation Menu -> "Settings"

| To access the pickup settings for a specific location, go to Locations - view the guide here

Date Picker Settings

Enable ✅ "Does the customer have to choose a pickup date?" if you want every pickup order to include a date. 🔹 ${color}[#004cff](Pro tip)${color}#132842Best for businesses where staff need to prepare orders in advance.

**__After the Date Picker is enabled, the f

Question 3

Delivery | Setup overview

Accepted Answer

|| The Delivery category enables you to set up the delivery details for all your locations. In this article, we’ll walk you through the following (use the links below to jump to a specific topic):

Access and enable delivery;
Add a ZIP code confirmation;
Exclude days and add time cut off;
Create specific time slots for delivery;
Best practices;

Access the Delivery Settings and Enable Delivery

You can access the delivery settings by navigating to the App Navigation Menu -> "Delivery" -> then, click on the toggle button "Delivery is disabled" to enable it.

Add a ZIP code confirmation

🔹 ${color}[#004cff](Pro tip)${color}#132842Best for businesses where delivery is limited to certain areas based on ZIP codes.

Enable adding the zip code for delibery confirmation -> click on the toggle button and enable "Ask for customer zip code to determine if delivery is available in that area"
When adding a ZIP code confirmation, you have the following options:

Set up **general de

Question 4

Pickup + Delivery | Enable the widget on your theme

Accepted Answer

How to Enable the widget

Go to your Themes section and click on Customize:

On the left panel, click on the App embeds button, search for Store Pickup, toggle the activation button and then save the changes
Now that the app has been enabled, go to your site, add something to the cart, go the /cart page and the pickup widget should be displayed similar to this:

If you don't see the widget, contact us and we'll make the necessary adjustments.

Question 5

Pickup + Delivery | Update the Thank You and Order Status pages

Accepted Answer

You can display the customer's chosen pickup or delivery date and time on the Thank You and Order Status page. In order to do that, please follow the below steps:

Go to your store Settings > Checkout > Customize:
In the editor that opens up, select either the Thank You or the Order Status page
In the Sections part choose Add block and then choose checkout-store-pickup
Save your changes:
This is how it will be showing up on the Thank You page:

Question 6

Pickup + Delivery | Create a test order

Accepted Answer

Go to your product page and add a product to the cart
Now go to the /cart page, make sure that you don't a cart drawer enabled or if you have one to redirect users to the cart page. In case you need assistance in doing that please contact us.
On the /cart page choose Pickup In Store and fill up the form
After clicking on checkout, you will be redirected to the checkout page where you need fill your card details. If you don't want to pay for this test order, you can create yourself an 100% discount code from your store admin.
The Thank You page should display the chosen pickup date
In your store admin, in the Order details page, you should have the recorded data in the Additional details section:

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